You can track your order at track.srface.com. Enter your order number and email address or your tracking number. You can redirect your package by creating a UPS My Choice account.

Our products are usually shipped on the day the order is placed. Once your package is shipped, you’ll receive a shipping confirmation email with a tracking number. Depending on the country where you live, you can expect your items to take 1-5 working days to arrive at your door. Our carrier does not deliver packages on Saturdays, so if you order a wetsuit on Friday it will be usually delivered after the weekend.    Netherlands and Belgium: Next day delivery. France, Germany, United Kingdom: 2-3 business days. Portugal, Spain: 3-5 business days. Rest of Europe: 4-6 business days.   Track your order at track.srface.com.

Your refund will be processed via the payment method used to place the order, usually within five business days from the day that your item has been received. If you used a debit card, you should see the money in your account within five business days. This can take longer for credit cards; you should see the money in your account within seven business days. Paypal can take up to two business days.

We currently accept iDeal, credit and debit cards (selected countries), and Paypal.

Shipping is free! If your country is not listed, please contact us at support@srface.com.

If your country is not listed, please contact us at support@srface.com. We currently ship to: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.     

It depends on the country we are shipping to, but we always carefully select the best carrier to ensure the delivery time is as short as possible. Our preferred carrier is UPS.

You can redirect your package by creating a UPS My Choice account. UPS My Choice lets you personalize how, where and when home deliveries happen, to fit your schedule. You can request delivery holds while you’re on holiday, change the delivery address or redirect it to a UPS Access Point location.

If your package hasn’t moved for more than 72 hours on business days, we recommend contacting UPS to start an investigation.

If UPS considers your package ‘lost’, please contact us for a replacement order.

You can contact your local UPS office through live chat or phone. Visit the UPS website for more information.

Try it on, paddle out, cut back, get tubed. You can try any of our products for 30 days from the day you receive them. This post-purchase, risk-free 30 day trial serves as our return policy. If you decide your SRFACE wetsuit isn’t for you, return it in the original SRFACE bag. Simply activate your free return label by visiting srface.com/returns. 100% of your original payment will be refunded.

If for any reason you decide that your SRFACE items aren’t right for you within 30 days from the day you receive them, the return process is easy. Simply activate your free return label by visiting srface.com/returns and drop your package off at the nearest UPS Access Point. Provided the items are received in donatable condition, we’ll process a full refund once we receive them back at our facility. Your refund will be processed via the payment method used to place the order, usually within five working days from the notification that your item has been received. If you used a debit card, you should see the money in your account within five working days. This can take longer for credit cards; you should see the money in your account within seven working days. Paypal can take up to two working days.

No. Simply activate your free return label by visiting srface.com/returns.

You can! If you’re looking for the quickest way to exchange your wetsuit, we’d recommend ordering the size you need at the same time as returning the original wetsuit. Your refund will be processed via the payment method used to place the order, usually within five working days from the notification that your item has been received.

We offer one year warranty on workmanship and manufacturing defects on your wetsuit. This does not include normal wear and tear. Our wetsuits are carefully assembled by hand with attention to detail to ensure high quality standards are met. Should you experience any issues with your warranty, please contact our support team. Find out more over at www.srface.com/warranty.

Input your body height, weight, chest and waist size into our wetsuit Size Finder and we’ll recommend the perfect wetsuit size. Sizes are body sizes, not garment dimensions. If you have multiple matches in the Size Finder, choose the smaller size for a snug fit and less water entry, or the bigger size for more comfort and getting in and out of your wetsuit easier. All body types are different, the size chart is a guideline only. Not sure which wetsuit size to choose? Contact our customer support through web chat, phone or whatsapp. Or read more about choosing the right wetsuit size.   Body height Measure your height in a straight line from flat ground to the top of your head. Chest size Measure around the widest part of your chest, just under your armpits at the nipple line. Waist size Measure around your waistline, just above your belly button and below your rib cage.

Input the region and time of year you will be surfing into our Thickness Calculator and we’ll recommend the best thickness. SRFACE offers a 5mm plush lined wetsuit for winter, a 4mm wetsuit for spring and fall and a 3mm wetsuit for summer. If you are still unsure, feel free to contact our customer support through web chat, phone or whatsapp. Read more about choosing the right wetsuit thickness.  

To keep our wetsuits affordable, SRFACE doesn’t rent, own or work with retail stores. We are an online wetsuit shop. Our Size Finder guarantees a perfect fit, but if you’re not sure what size to choose, our customer support team are reachable through web chat, telephone or whatsapp.

We strive to make our product as eco-friendly as possible. By working with sustainable materials and partners, we’re reducing CO2 emission and our ecological footprint. We use limestone neoprene, which is more eco-friendly than its petroleum based predecessor. You can contribute yourself by recycling your SRFACE packaging which has been neatly designed for use as a wetsuit bag.

At SRFACE we like to keep things simple. Our product is at the heart of everything we do so we focus all our attention on making sure it’s the best it can possibly be. The result is one continuously updated and improved flawless wetsuit design that features everything you need in a wetsuit... and nothing you don’t.

SRFACE wetsuits are produced in small batches, which allows us to continuously update and improve our designs. Our wetsuits are carefully assembled by hand with great attention to detail. We’ve partnered with the world’s leading wetsuit manufacturer to guarantee top-of-the-line quality. Every single wetsuit is checked and tested before it’s packed and shipped to your doorstep. Our wetsuits are made in Cambodia and Thailand.

Limestone is an earth mined product that replaces the nasty petrochemicals in neoprene. It is a more eco-friendly alternative to petroleum based neoprene and features superior insulation and flexibility qualities.

Smoothskin is a heat treated neoprene that possesses superior insulation qualities. There is no outside lining on smoothskin panels meaning the wind chill factor is dramatically reduced, keeping your upper body much warmer without affecting the overall performance of your wetsuit. Smoothskin is less flexible than untreated neoprene so is used only to make up the chest and back panels.

SRFACE plush is a soft fabric lining used on the inside of all SRFACE wetsuits. Possessing superior insulation qualities and providing additional comfort against the skin, plush lining will keep you warm for longer without compromising performance. The SRFACE 5mm winter wetsuit features plush lining to the body and upper leg panels. The SRFACE 4mm and 3mm wetsuits features plush lining to the body panels only.

Our outside rubber seal is the first line of defence against cold water. And the tape on the inside of your wetsuit reinforces the seams, blocks cold and reduces chafing against the skin. Every SRFACE wetsuit features sealed and taped seams.

After every surf, rinse your wetsuit with cold water. Then hang your wetsuit, preferably by the waist, in a dry and shady place to drip dry. Do not leave your wetsuit in the sun as this will damage the materials. Do not put your wetsuit in a washing machine or dryer. Do not use a blowdryer or chemicals. We’ve put together a complete SRFACE wetsuit care guide with our 10 best tips.

No. SRFACE wetsuits have been exclusively designed for use during surface (above) water sports such as surfing, kiteboarding, windsurfing, kayaking, sailing etc. Do not use a SRFACE wetsuit for diving.

Not yet, but we’ll keep you updated on our website and through social media.

Not yet, but we’ll keep you updated on our website and through social media.  

Not yet, but we’ll keep you updated on our website and through social media.  

No. To keep our wetsuits affordable, SRFACE doesn’t rent, own or work with retail spaces. We are human however, so feel free to reach out and talk to us should you have any questions!

SRFACE is an online company with its headquarters in the Netherlands and its R&D department in South Africa. 

SRFACE was born out of the curiosity of friends and entrepreneurs brought together by the sport. We’re Augustus, Chris, Reinier, Jeroen and Thijs. Amazed at the price of performance wetsuits, we made it our mission to find a way of bringing an affordable high-end wetsuit on to the market.

SRFACE works with ambassadors; people who are just as passionate about our wetsuits and surfing as we are, and love to spread our story.